Shop Tools
Inc. Ordering Policy & Trade Practices
ORDERING
INFORMATION
For fast and accurate service please specify a complete description of
each item, specifying a catalog number and size, when applicable, and
accompany your order with clear and definite shipping instructions.
QUOTATIONS
Quotations are for immediate acceptance and are subject to change without
notice to conform to changing market conditions.
PRICING INFORMATION
Due to the unpredictable price changes that occur, we have deleted all
prices from our catalog. Please contact us for current prices and
quotations.
LIMITATIONS
OF LIABILITY
Statistical and descriptive information contained herein pertaining to
speeds,strengths, proper working loads, recommendations, etc. are supplied
by the various manufactures, and are general statements and data. The
materials sold by us are as represented and covered only by the manufactures'
guarantee.This guarantee is limited to the extent of replacing materials
found to be defective. We assume no liability for labor, injury to persons,
damage or other costs.
SHIPMENT AND
INSPECTION
Please check merchandise immediately upon receipt and report any error
or damage at once. Any claims must be reported in 7 days after receipt
of merchandise. When specific shipping instructions are not given, we
will use our judgment to determine the most satisfactory routing.
RESPONSIBILITY
FOR MERCHANDISE
It is our policy to represent only top line manufactures who supply quality
merchandise and dependable products. Nevertheless, some products may
occasionally prove to be defective. If a defect is discovered please
let us know immediately and we will do our best to help you solve the.
problem. However, in conformity with business practices, we limit our
liability to the defective material only. Under no circumstances can
we allow claims for consequential damages, or for labor, repairs or other
expenses.
RETURN GOODS
No merchandise can be accepted for return without prior written approval
of our office. It is the buyer's responsibility to insure that the
merchandise returned is in unused condition, and is in the same container
or package as originally received. All returns are subject to factory
inspection and acceptance. We reserve the right to impose a nominal
handling charge on orders filled correctly by us.
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