Policy Page | Order Policy
ORDERING INFORMATION
For fast and accurate service please specify a complete description of each item, specifying a catalog number and size, when applicable, and accompany your order with clear and definite shipping instructions.
QUOTATIONS
Can’t find what you are looking for? Why not try our quotations request page? Please give us as much information as possible in the provide form, along with your contact information, in the event we need to ask you about more details. We will provide you with accurate pricing and delivery information that will allow you to make an informed decision.
LIMITATIONS OF LIABILITY
Statistical and descriptive information contained herein pertaining to speeds,strengths, proper working loads, recommendations, etc. are supplied by the various manufactures, and are general statements and data. The materials sold by us are as represented and covered only by the manufactures' guarantee.This guarantee is limited to the extent of replacing materials found to be defective. We assume no liability for labor, injury to persons, damage or other costs.
SHIPMENT AND INSPECTION
Please check merchandise immediately upon receipt and report any error or damage at once. Any claims must be reported in 7 days after receipt of merchandise. When specific shipping instructions are not given, we will use our judgment to determine the most satisfactory routing.
RESPONSIBILITY FOR MERCHANDISE
It is our policy to represent only top line manufactures who supply quality merchandise and dependable products. Nevertheless, some products may occasionally prove to be defective. If a defect is discovered please let us know immediately and we will do our best to help you solve the. problem. However, in conformity with business practices, we limit our liability to the defective material only. Under no circumstances can we allow claims for consequential damages, or for labor, repairs or other expenses.
RETURN GOODS
No merchandise can be accepted for return without prior written approval of our office. It is the buyer's responsibility to insure that the merchandise returned is in unused condition, and is in the same container or package as originally received. All returns are subject to factory inspection and acceptance. We reserve the right to impose a nominal handling charge on orders filled correctly by us.
